Delivery Options Overview

Freshify Mart Delivery Policy

At Freshify Mart, we believe in empowering our farmers and maintaining complete transparency in the farm-to-home journey. All products are listed and delivered directly by the farmers themselves. Each farmer sets the price for their products and the delivery cost is based on actual travel distance and method. Whether by train, bike, or local transport, the farmer will upload the delivery ticket or cost proof, and customers will pay accordingly. This system ensures fairness and trust—no hidden fees, just real food from real people.

How It Works

  • 🧑‍🌾 Farmers list their products on the platform with available stock and details.

  • 💰 Prices are set directly by the farmers, not by the platform.

  • 🚚 Delivery is handled by the farmer to ensure freshness and accountability.

  • 📍 Delivery charges vary by distance and travel method, not a flat rate.

  • 🧾 Farmers upload delivery proof (e.g., train ticket, petrol bill) to set the final charge transparently.

1. Door Delivery (Distance Based)

2. Express Delivery (Additional Cost Chargeable)

Self Pickup from Nearby Point

FAQs

Who delivers my order?

Your order is delivered directly by the farmer who listed the product. This ensures better product quality and direct trust.

How are delivery charges calculated?

Delivery charges depend on the distance and transport used. Farmers upload their delivery cost (like a train ticket or fuel bill) when finalizing the order.

Can I know the delivery charge before placing the order?

You’ll see an estimated delivery range based on your location, but the final delivery charge is confirmed once the farmer uploads the proof.

Why do delivery charges vary?

Since each farmer may use a different travel method and live at varying distances, delivery costs change accordingly.

Is Freshify Mart responsible for delivery delays?

Delivery is managed by individual farmers, but we monitor and support timely deliveries through our platform.

Can I contact the farmer directly?

Yes! Once your order is placed, you’ll receive the farmer’s contact info for coordination and queries.